Retail Customer Experience Associate | Growth & Benefits

The TJX Companies, Inc.; Marietta (GA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

401(k) match

Medical/dental/vision

Health care FSA

HSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Automobile/home insurance discounts

Scholarship program

Adoption assistance

Credit union

Referral bonuses

Job summary

Marshalls at The TJX Companies, Inc. is seeking a customer-focused associate to deliver an exceptional shopping experience in a fast-paced store environment. You will handle transactions, promote rewards programs, and help keep the sales floor tidy and well merchandised.

You will work as part of a team across departments, adapt to daily store needs, and contribute to loss prevention and safety practices while delivering friendly, helpful service to customers.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and counts change back to customer.
• Maintains and upholds merchandising philosophy and procedures.
• Processes and prepares merchandise for the sales floor following procedures.
• Participates in store recovery and keeps areas clean and organized.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and safety initiatives.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Lifting

Teamwork

Job description

Marshalls at The TJX Companies, Inc. is seeking a customer-focused associate to deliver an exceptional shopping experience in a fast-paced store environment. You will handle transactions, promote rewards programs, and help keep the sales floor tidy and well merchandised.

You will work as part of a team across departments, adapt to daily store needs, and contribute to loss prevention and safety practices while delivering friendly, helpful service to customers.