Retail Sales Floor Associate: Customer Experience & Growth

The TJX Companies, Inc.; Glendale (CA); On-site; USD 23,281 - 23,970; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision

Paid holidays

Job summary

Marshalls at The TJX Companies, Inc. is seeking team members to deliver a highly satisfying customer experience while maintaining a clean, organized store environment. You will engage with customers, process sales, and support store operations across departments to meet business needs.

The role requires excellent customer service, flexibility in scheduling, and strong communication. Prior retail experience is preferred, with opportunities to grow in a Fortune 100 off-price retailer.

Qualifications

• Excellent customer service skills and ability to engage with customers.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask and adapt to changing directions.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience is preferred.

Responsibilities

• Deliver a highly satisfied customer experience and embody customer experience principles.
• Maintain a clean and organized store environment and adhere to standards.
• Accurately ring purchases/returns and manage cash handling per procedures.
• Promote credit and loyalty programs and follow merchandising procedures.
• Support store recovery and safety initiatives throughout the day.
• Collaborate with team and supervisors to meet business needs.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

Marshalls at The TJX Companies, Inc. is seeking team members to deliver a highly satisfying customer experience while maintaining a clean, organized store environment. You will engage with customers, process sales, and support store operations across departments to meet business needs.

The role requires excellent customer service, flexibility in scheduling, and strong communication. Prior retail experience is preferred, with opportunities to grow in a Fortune 100 off-price retailer.