Customer-First Retail Associate | Flexible Schedule

Citi Trends, Inc.; Shelby (NC); Vor Ort; USD 24.000 - 32.000; Vollzeit

Zusammenfassung

The Citi Trends, Inc. Sales Associate delivers excellent customer service and demonstrates knowledge of merchandise to achieve high customer satisfaction in a dynamic retail environment.

The role emphasizes proactive engagement with customers, integrity, effective communication, and a professional appearance as part of a positive store culture. Located in-store, this position reports to Store Management and supports standard store operations, including price changes, merchandise stocking, and

Qualifikationen

• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Aufgaben

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids, and checks.
• Handles maintenance and housekeeping duties as assigned.
• Provides proper customer service such as greeting customers, abiding by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return.
• Follows all safety procedures.
• Maintains professional appearance, including wearing a name tag.
• Assists management in merchandising sales floor according to stock level.
• Explains exchange/refund policies to customers after transactions.
• Supports Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty, following all current policies.
• Performs other duties as may be assigned.

Kenntnisse

Excellent communication

Organizational skills

Flexible schedule

Math calculations

Ausbildung

High school diploma or equivalent

Jobbeschreibung

The Citi Trends, Inc. Sales Associate delivers excellent customer service and demonstrates knowledge of merchandise to achieve high customer satisfaction in a dynamic retail environment.

The role emphasizes proactive engagement with customers, integrity, effective communication, and a professional appearance as part of a positive store culture. Located in-store, this position reports to Store Management and supports standard store operations, including price changes, merchandise stocking, and