Customer-First Retail Associate | Discounts & 401(k)

Macy's; Lafayette (IN); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality, understanding customer needs and connecting them with products and services. You will work on the sales floor or in the fitting room, building trust, meeting targets, and inspiring loyalty through personalized, friendly service.

This role emphasizes teamwork, product knowledge, and a welcoming store environment. Full-time schedules commonly require 30+ hours weekly with weekend shifts; Macy's offers

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Understand and communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Be comfortable communicating and collaborating with customers and colleagues.
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.
• Meeting daily sales goal challenges.
• Enjoy meeting people and sharing information.
• Resourceful and eager to start a new venture; able to work on your own but good with team dynamics.
• Handle electronic devices with no problem.

Responsibilities

• Greet customers and engage with warmth to build relationships.
• Help customers find products and make personalized recommendations.
• Drive sales goals through excellent customer service and loyalty program education.
• Keep the selling space clean, organized, and inviting for shoppers.
• Assist with checkout and show duties while delivering memorable experiences.

Job description

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality, understanding customer needs and connecting them with products and services. You will work on the sales floor or in the fitting room, building trust, meeting targets, and inspiring loyalty through personalized, friendly service.

This role emphasizes teamwork, product knowledge, and a welcoming store environment. Full-time schedules commonly require 30+ hours weekly with weekend shifts; Macy's offers