Retail Associate - Customer-Driven, Discounts & PTO

Macy's; Columbus (OH); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Merchandise discounts

Performance incentives

Annual merit review

Employee assistance program

Job summary

Macy's is seeking Retail Selling Colleagues to connect with customers, understand needs, and guide them to products and services while delivering genuine hospitality. You'll contribute to a vibrant sales floor, maintain store presentation, and promote loyalty programs in a dynamic team environment.

Ideal candidates are flexible, customer-focused, and comfortable with technology, with a passion for selling and building relationships that drive store performance.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Ability to understand and communicate effectively with customers and coworkers.
• Read and understand employment policies and safety rules in English.
• Team oriented with collaborative mindset.
• Comfortable using electronic devices and point-of-sale systems.

Responsibilities

• Welcome customers, build relationships and help them find products that meet their needs.
• Engage in personal conversations to create memorable shopping experiences.
• Recover the sales floor and fitting rooms, update signage and pricing.
• Promote loyalty program benefits and ensure customers leave satisfied.
• Support teamwork and contribute to achieving daily sales goals.

Skills

Customer service

Communication

Teamwork

Sales goals

Hospitality

Adaptability

Job description

Macy's is seeking Retail Selling Colleagues to connect with customers, understand needs, and guide them to products and services while delivering genuine hospitality. You'll contribute to a vibrant sales floor, maintain store presentation, and promote loyalty programs in a dynamic team environment.

Ideal candidates are flexible, customer-focused, and comfortable with technology, with a passion for selling and building relationships that drive store performance.