Customer-First Retail Associate

Winners Merchants International, L.P.; United States; On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Match

Medical/dental/vision

Life insurance

Paid holidays/vacation/sick

Employee assistance program (EAP)

Job summary

TJ Maxx at TJX Companies is seeking a customer-focused associate to deliver an outstanding shopping experience. You’ll engage with customers, maintain a clean store, and support various areas as needed to meet business needs.

The role emphasizes teamwork, flexibility, and operational adherence, with opportunities to promote loyalty programs and grow within a dynamic, off-price retail environment.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains a positive store culture with honesty, integrity, and respect.
• Accurately rings purchases/returns and handles cash per procedures.
• Promotes credit and loyalty programs.
• Upholds merchandising standards and procedures.
• Preps merchandise for the sales floor per standards.
• Participates in store recovery throughout the day.
• Maintains store cleanliness and safety; supports loss prevention.

Skills

Customer service

Flexibility

Communication

Multitasking

Adaptability

Physical strength

Teamwork

Retail experience

Job description

TJ Maxx at TJX Companies is seeking a customer-focused associate to deliver an outstanding shopping experience. You’ll engage with customers, maintain a clean store, and support various areas as needed to meet business needs.

The role emphasizes teamwork, flexibility, and operational adherence, with opportunities to promote loyalty programs and grow within a dynamic, off-price retail environment.