Flexible Retail Associate: Customer Experience & Store Ops

The TJX Companies, Inc.; Kansas; On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP (Employee Assistance Program)

401(k) contributions

Referral bonuses

Job summary

The TJX Companies, Inc. seeks an enthusiastic store associate to deliver exceptional customer service and support daily store operations in USA TJ Maxx location.

You’ll engage customers, process transactions, promote loyalty programs, maintain visual standards, and collaborate with team members to ensure a safe, welcoming shopping experience. This role emphasizes integrity, teamwork, and a strong work ethic across shifts.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Heavy lifting

Teamwork

Retail experience

Job description

The TJX Companies, Inc. seeks an enthusiastic store associate to deliver exceptional customer service and support daily store operations in USA TJ Maxx location.

You’ll engage customers, process transactions, promote loyalty programs, maintain visual standards, and collaborate with team members to ensure a safe, welcoming shopping experience. This role emphasizes integrity, teamwork, and a strong work ethic across shifts.