Customer-Focused Retail Associate | Merchandising & Ops

The TJX Companies, Inc.; Town of Hammond (WI); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health/dental/vision benefits

Paid holidays

Scholarship program

Job summary

The TJX Companies, Inc. is seeking a dedicated team member for TJ Maxx stores, focusing on delivering a highly satisfying customer experience and maintaining a clean, organized store environment.

You will interact with customers, support diverse store operations, and uphold loss prevention standards. You may be cross-trained across store areas, promote loyalty programs, process transactions accurately, and participate in safety and recovery efforts.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexibility

Communication

Organization

Multitasking

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking a dedicated team member for TJ Maxx stores, focusing on delivering a highly satisfying customer experience and maintaining a clean, organized store environment.

You will interact with customers, support diverse store operations, and uphold loss prevention standards. You may be cross-trained across store areas, promote loyalty programs, process transactions accurately, and participate in safety and recovery efforts.