Customer-First Loan Consultant I — Loan Solutions & Growth

Lendmark Financial Services LLC; Glasgow (KY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid time off

Paid holidays

401(k)

Life insurance

Long-term disability

Tuition assistance

Employee assistance program

Critical care insurance

Auto insurance

Home insurance

Pet insurance

Job summary

Lendmark Financial Services LLC in Kentucky seeks a Loan Consultant II to deliver exceptional customer experiences while providing personal loan solutions. This role focuses on building a customer base through sales, loan extensions and merchant referrals, aiming to meet monthly goals with accuracy and compliance.

Qualifications: high school diploma, 2–4 years in consumer finance, cash handling and strong computer skills. Bilingual Spanish/English is a plus.

Qualifications

• High School Diploma or GED from accredited institution.
• 2–4+ years consumer finance or related experience.
• Cash handling and proficient computer skills; strong customer service skills.
• Ability to work with minimum supervision and communicate effectively.

Responsibilities

• Greet, assist and solicit individuals entering the office or calling by phone; receive and process credit and employment verifications, and record information obtained.
• Process payments, distributions, and make recommendations regarding loan approvals.
• Approve loans up to established lending limits and complete loan closings.
• Handle account activities related to collection accounts, including phone calls and face to face communications with customers.
• Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.
• Actively market all branch products and services to individuals.

Skills

Bilingual Spanish/English

Cash handling

Customer service

Microsoft Windows

Excel

Word

Education

High School Diploma or GED

Associates or Bachelor's Degree

Tools

Microsoft Windows

Excel

Word

Job description

Lendmark Financial Services LLC in Kentucky seeks a Loan Consultant II to deliver exceptional customer experiences while providing personal loan solutions. This role focuses on building a customer base through sales, loan extensions and merchant referrals, aiming to meet monthly goals with accuracy and compliance.

Qualifications: high school diploma, 2–4 years in consumer finance, cash handling and strong computer skills. Bilingual Spanish/English is a plus.