Customer-First Inside Sales & Support Specialist

Consolidated Electrical Distributors; Bismarck (ND); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Profit Sharing

Health Insurance

Paid Vacation

Job summary

Consolidated Electrical Distributors in the Bismarck area is seeking an Inside Sales and Customer Service representative. You’ll support customers—from contractors to manufacturers—helping them get the tools, support, and solutions they need to do their best work.

We value initiative, teamwork, and a customer-first mindset in a professional office/warehouse setting. Compensation ranges with benefits include health coverage, 401(k), and paid time off.

Qualifications

• Excellent communication and customer service abilities.
• Experience in working with contractors and manufacturers is a plus.

Responsibilities

• Provide outstanding service to new and existing customers (phone, email, and in person).
• Accurately write and manage customer orders, following sales policies.
• Maintain and strengthen existing customer relationships.
• Proactively meet or exceed monthly sales goals.
• Collaborate with outside sales and other departments to serve customer needs.
• Offer ideas to improve processes and service.
• Follow up on quotes, orders, and materials in a timely manner.
• Stay up to date on new products and services we offer.

Skills

Communication Proficiency

Customer Focus

Credibility

Technical Capacity

Teamwork

Detail Orientation

Flexibility

Customer First Mindset

Tools

Microsoft Office

Job description

Consolidated Electrical Distributors in the Bismarck area is seeking an Inside Sales and Customer Service representative. You’ll support customers—from contractors to manufacturers—helping them get the tools, support, and solutions they need to do their best work.

We value initiative, teamwork, and a customer-first mindset in a professional office/warehouse setting. Compensation ranges with benefits include health coverage, 401(k), and paid time off.