Inside Sales Representative at Consolidated Electrical Distributors Davenport, IA

Hong Kong Study Skills Research Institute; Davenport (IA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Disability Insurance

Life Insurance

401(k)

Paid Sick Leave

Paid Holidays

Paid Vacation

Health Savings Account (HSA)

Dependent Care Flexible Spending Account (FSA)

Teledoc

Paid Pregnancy & New Parent Leave

Job summary

Hong Kong Study Skills Research Institute is seeking an Inside Sales Representative to enhance customer satisfaction and drive sales growth. The role involves providing technical support, maintaining customer records, and working with the sales team to meet objectives.

Candidates must have strong communication skills and may be preferred to hold a technical or business degree. This position offers benefits including insurance, paid leave, and commission.

Qualifications

• Excellent communication skills required.
• Experience with technical sales support preferred.
• Ability to work in a team environment.

Responsibilities

• Provide technical sales support and order process functions.
• Work collaboratively with external sales team.
• Answer customer inquiries regarding products and services.

Skills

Communication Proficiency

Customer/Vendor Focus

Personal Effectiveness/Credibility

Technical Capacity

Teamwork

Detail-oriented

Flexibility

Education

Bachelor's degree in a technical or business discipline

Equivalent years' experience with Eclipse business software

Two years' industry specific experience

Job description

Summary

The Inside Sales Representative position is responsible for maintaining current customer satisfaction with service and sales, and generate new sales/business thru sales initiatives and goals within our location. Provide professional services with product knowledge, problem solving, and order enhancement.

Reports to: Inside Sales Manager

Minimum Qualifications

• Communication Proficiency


• Customer/Vendor Focus


• Personal Effectiveness/Credibility


• Technical Capacity


• Teamwork


• Detail-oriented


• Flexibility

Preferred Qualifications

• Bachelor's degree in a technical or business discipline, preferred


• OR equivalent years' experience with Eclipse business software


• Two years' industry specific experience, preferred

Working Conditions

This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Essential Job Functions

• Provide technical sales support and other order process functions including checking incoming orders for completeness, delivery timing, product development questions and working with departments to provide clear instructions on orders received.


• Work with the outside sale and work as a team to meet all sales objectives and handling all aspects of completing a sale including paperwork.


• Answering customers' questions about products, prices, availability, product uses and credit terms.


• Emphasizing product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.


• Maintaining customer records.


• Preparing sales contracts for orders obtained and submitting orders for processing.


• Selecting the correct products or assisting customers in making product selections based on their needs, product specifications and all other applicable regulations.


• Collaborating with colleagues to exchange information such as selling strategies and marketing information.


• Assist sales team with projects (could be data entry, proposals, presentations, sales analysis).


• Aide with sales presentations (in partnership with sales team) and as appropriate, attend sales meetings for support.


• Liaison between sales and other teams such as design, logistics, supply chain, and finance.


• Develop and manage price lists.


• Manage order status information and tracking.


• Cross train to provide backup during times of vacation or work absence.

Other Compensation

• Commission


• Bonus


• Profit Sharing

Benefits

• Insurance - Medical, Dental, Vision Care for full-time positions


• Disability Insurance


• Life Insurance


• 401(k)


• Paid Sick Leave


• Paid Holidays


• Paid Vacation


• Health Savings Account (HSA) and matching


• Dependent Care Flexible Spending Account (FSA)


• Teledoc


• Paid Pregnancy & New Parent Leave

Equal Opportunity Employer

CED is an Equal Opportunity Employer - Disability | Veteran