Inside Sales and Customer Service

Consolidated Electrical Distributors; Bismarck (ND); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Profit Sharing

Health Insurance

Paid Vacation

Job summary

Consolidated Electrical Distributors in the Bismarck area is seeking an Inside Sales and Customer Service representative. You’ll support customers—from contractors to manufacturers—helping them get the tools, support, and solutions they need to do their best work.

We value initiative, teamwork, and a customer-first mindset in a professional office/warehouse setting. Compensation ranges with benefits include health coverage, 401(k), and paid time off.

Qualifications

• Excellent communication and customer service abilities.
• Experience in working with contractors and manufacturers is a plus.

Responsibilities

• Provide outstanding service to new and existing customers (phone, email, and in person).
• Accurately write and manage customer orders, following sales policies.
• Maintain and strengthen existing customer relationships.
• Proactively meet or exceed monthly sales goals.
• Collaborate with outside sales and other departments to serve customer needs.
• Offer ideas to improve processes and service.
• Follow up on quotes, orders, and materials in a timely manner.
• Stay up to date on new products and services we offer.

Skills

Communication Proficiency

Customer Focus

Credibility

Technical Capacity

Teamwork

Detail Orientation

Flexibility

Customer First Mindset

Tools

Microsoft Office

Job description

Summary

Job title: Inside Sales and Customer Service

Job ID: null

Department: Bismarck

Location: null-null

Description

Summary:

We’re looking for someone who’s passionate about putting the customer first. If you enjoy helping others succeed, love solving problems, and want to play a part in building up our local community, you’ll fit right in here. In this role, you’ll support our customers — from contractors to manufacturers — helping them get the tools, support, and solutions they need to do their best work.

Experience in the electrical field is a big plus, but attitude and a desire to grow with us matter most.

We’re a down-to-earth team that values initiative, collaboration, and people who care. If you bring the curiosity, we’ll bring the coaching.

Reports to: Profit Center Manager

Minimum Qualifications:

• Communication Proficiency

Additional Competencies:

• Customer/Vendor Focus
• Personal Effectiveness/Credibility
• Technical Capacity
• Teamwork
• Detail-Oriented
• Flexibility
• A “Customer First” Mindset – genuinely driven to help people succeed

Preferred Qualifications:

• Familiarity with Computers and Microsoft Products
• Two years of experience in the electrical industry or similar field

Working Conditions:

This job operates in a professional office and warehouse environment. You’ll use standard office equipment, and occasionally lift/move up to 50 pounds.

Supervisory Responsibilities: No

Essential Job Functions:

• Provide outstanding service to new and existing customers (phone, email, and in person)
• Accurately write and manage customer orders, following sales policies
• Maintain and strengthen existing customer relationships
• Proactively meet or exceed monthly sales goals
• Collaborate with outside sales and other departments to serve customer needs
• Offer ideas to improve processes and service
• Follow up on quotes, orders, and materials in a timely manner
• Stay up to date on new products and services we offer

CED is an Equal Opportunity Employer - Disability | Veteran

Compensation Range:

The compensation range for this position is $49920 to $70000 annually.

Other Compensation:

• Profit Sharing

Benefits:

Benefits available for this position are:

• Insurance - Medical, Dental, Vision Care for full-time positions
• Disability Insurance
• Life Insurance
• 401(k)
• Paid Sick Leave
• Paid Holidays
• Paid Vacation
• Health Savings Account (HSA) and matching
• Dependent Care Flexible Spending Account (FSA)
• Teledoc