Customer-First Front Desk & Admin Assistant

Best-Oil-LLC; Eden Valley (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Best-Oil-LLC in Minnesota seeks a dependable Front Desk Administrative Assistant to be the first point of contact for customers. You will handle calls, greet visitors, process payments, update records, and support billing and office duties with accuracy and courtesy.

Key functions include data entry, filing, reports preparation, and coordinating with the customer service team to ensure timely communication and positive customer experiences during peak seasons.

Qualifications

• High school diploma or equivalent.
• Previous receptionist/administrative experience preferred.
• Experience in propane, fuel, utility, or service industry is a plus.
• Proficiency with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Answer incoming telephone calls and greet customers professionally.
• Respond to inquiries regarding propane, fuel services, billing, payments, and account information.
• Assist with service requests and account updates; escalate complex issues.
• Process customer payments and provide receipts.
• Maintain and update customer records in company software; data entry and filing.
• Prepare, scan, file, distribute documents; manage mail and reports.

Skills

Customer service

Multitasking

Attention to detail

Verbal communication

Written communication

Organizational skills

Education

High school diploma

Tools

Microsoft Office

Billing software

Job description

Best-Oil-LLC in Minnesota seeks a dependable Front Desk Administrative Assistant to be the first point of contact for customers. You will handle calls, greet visitors, process payments, update records, and support billing and office duties with accuracy and courtesy.

Key functions include data entry, filing, reports preparation, and coordinating with the customer service team to ensure timely communication and positive customer experiences during peak seasons.