Friendly Front Desk & Office Administrator (Entry-Level)

Housing Hub; Saint Paul (MN); On-site; USD 36,000 - 48,000; Full time

Job summary

Housing Hub in Saint Paul, MN seeks a Front Desk Office Administrator, the welcoming first contact for residents, applicants, vendors, and visitors. This hands-on role requires organization, clear communication, and a service-oriented attitude to keep daily operations smooth.

You will answer phones, greet guests, manage files, handle mail, coordinate key returns, and support various admin projects with a team dedicated to quality housing and community service.

Qualifications

• Previous administrative, receptionist, customer service, or office experience preferred; entry-level candidates are encouraged to apply.

Responsibilities

• Greet residents, applicants, vendors, and visitors in a professional and welcoming manner.
• Answer incoming phone calls, respond to basic questions, and direct inquiries to the appropriate team member.
• Manage and maintain office keys, including tracking key distribution and returns.
• Be present and available for scheduled key return days, including weekends and holidays when required.
• Process, organize, and maintain files and office records.
• Manage incoming and outgoing mail and distribute mail to the appropriate team members.
• Assist with parking permits and related resident requests.
• Manage rentable office/property items and maintain accurate records of rentals, returns, and availability.
• Place and track office supply and other office-related orders.
• Track maintenance technicians' time and assist with related administrative records.
• Assist with various administrative projects and tasks as assigned.
• Help maintain an organized, clean, and efficient front office and reception area.
• Provide general administrative support to the Housing Hub team.
• Assist with coordinating office operations and ensuring tasks are completed in a timely manner.
• Maintain a professional, helpful, and service-oriented attitude when interacting with residents, coworkers, vendors, and the public.

Skills

Administrative experience

Receptionist experience

Customer service

Organizational skills

Communication skills

Multitasking

Teamwork

Attention to detail

MS Office

Email management

Tools

Microsoft Office

Job description

Housing Hub in Saint Paul, MN seeks a Front Desk Office Administrator, the welcoming first contact for residents, applicants, vendors, and visitors. This hands-on role requires organization, clear communication, and a service-oriented attitude to keep daily operations smooth.

You will answer phones, greet guests, manage files, handle mail, coordinate key returns, and support various admin projects with a team dedicated to quality housing and community service.