Customer-First Car Sales Consultant

CarMax; Spokane Valley (WA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid training

Commission

Benefits

Mentorship

Job summary

CarMax in Spokane Valley, WA is seeking a Sales Consultant Trainee to start a customer-first journey in auto sales. You will learn to identify customer needs, guide them through appraisals, test drives, and financing, and document transactions accurately in a supportive store environment.

The role includes paid training and mentorship, with potential career growth toward mentorship, management, or business leadership, and eligibility for commissions.

Qualifications

• Sales or customer service experience preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using knowledge of CarMax inventory.
• Guide customers through appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth process.
• Collaborate with team members to meet customer needs and store goals.
• Maintain a professional, customer-first approach in every interaction and stay informed about CarMax products, services, promotions.
• Follow EH&S requirements and maintain a clean and orderly work area.

Skills

Customer service

Listening

Communication

Self-motivation

Teamwork

Tech-savvy

Adaptability

Integrity

Willingness to learn

Job description

CarMax in Spokane Valley, WA is seeking a Sales Consultant Trainee to start a customer-first journey in auto sales. You will learn to identify customer needs, guide them through appraisals, test drives, and financing, and document transactions accurately in a supportive store environment.

The role includes paid training and mentorship, with potential career growth toward mentorship, management, or business leadership, and eligibility for commissions.