Customer-First Car Sales Trainee - Paid Training & Growth

CarMax Business Services; Westborough (MA); On-site; USD 45,000 - 90,000; Full time

Benefits offered by this job

Paid training

Mentorship

Commissions

Benefits: paid sick, vacation, and HOL

Job summary

CarMax Westborough is seeking a Sales Consultant Trainee who will help customers find vehicles, guide them through appraisals, test drives, and financing, and deliver a transparent, high‑quality buying experience.

No prior experience required; the role offers paid training and mentorship, with a clear path to becoming a mentor, manager, or business leader while embracing CarMax's reputation for integrity and customer focus.

Qualifications

• Experience in sales or customer service preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and inventory access.
• Ability to adapt in a fast-paced environment.
• Commitment to integrity and transparency in every interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using CarMax inventory knowledge.
• Guide customers through the process, including appraisals, test drives, and financing applications.
• Deliver an honest, clear experience and document transactions accurately.
• Collaborate with team members to meet customer needs and store goals.
• Maintain a professional, customer-first approach and stay informed about CarMax products and promotions.
• Follow CarMax EH&S requirements and maintain a clean workspace.

Skills

Sales experience

Customer service

Active listening

Communication

Technology comfort

Integrity

Job description

CarMax Westborough is seeking a Sales Consultant Trainee who will help customers find vehicles, guide them through appraisals, test drives, and financing, and deliver a transparent, high‑quality buying experience.

No prior experience required; the role offers paid training and mentorship, with a clear path to becoming a mentor, manager, or business leader while embracing CarMax's reputation for integrity and customer focus.