Sales Consultant - Part Time

CarMax Business Services; Spokane Valley (WA); On-site; USD 23,612 - 27,552; Part time

Benefits offered by this job

Paid training

Commission eligibility

Sick leave benefits

Vacation time based on service length

Job summary

CarMax Business Services in Spokane Valley is hiring for the position of Sales Consultant Trainee. This role focuses on building genuine relationships and guiding customers through their vehicle-buying journey with a strong emphasis on customer service.

You will receive comprehensive paid training to succeed in auto sales. Successful candidates will demonstrate strong listening skills, a commitment to integrity, and the ability to thrive in a fast-paced environment. This position offers a competitive hourly rate and eligibility for commission.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs.
• Guide customers through the entire process including appraisals and financing.
• Deliver an exceptional experience by providing clear and honest information.
• Complete accurate documentation for all transactions.
• Collaborate with team members to meet customer needs.
• Maintain a professional, customer-first approach in every interaction.
• Follow CarMax Environmental, Health and Safety requirements.

Skills

Sales or customer service experience

Strong listening skills

Communication skills

Self-motivation

Technology comfort

Adaptability

Commitment to integrity

Job description

6040 - Spokane - 7814 E Sprague Ave, Spokane Valley, Washington, 99212

Position Overview

As a Sales Consultant Trainee, you will be the foundation of an iconic, customer‑first experience at CarMax. Your mission is to build genuine relationships, understand customer needs, and guide them toward the right vehicle—not just the most expensive one. This role offers paid training and mentorship, equipping you with the tools to succeed in auto sales without prior experience. Bring your ability to connect with people and your passion for learning, and we’ll help you grow into a future mentor, manager, or business leader. At CarMax, honesty and transparency drive everything we do—and they’ll help you thrive, too.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer‑first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer‑focused mindset.
• High level of self‑motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast‑paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax‑provided training and mentorship.

Benefits

Except as otherwise required by state law, those considered part‑time are eligible for sick time only in states that mandate it and amounts are accrued on a per pay period basis and range from 24 hours to unlimited based on state rules. In Washington, part‑time Associates receive sick leave consistent with state law. Part‑time Associates are also eligible for between 8 hours and 40 hours per year of vacation based on their length of service and subject to a 1 year waiting period. Part‑time Associates are also eligible for 4 hours of Floating Holiday Time each calendar year subject to manager approval.

For more details about benefits, please visit the CarMax Benefits website.

Commissions

This position is eligible for commission.

Hourly Rate

$17.14 - $20.00

Equal Opportunity

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Accommodations

Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.