Customer-Centric Teller: Elevate the Banking Experience

Ativesite; Cleveland (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Pension and stock purchase plans

Education assistance

Paid time off (holidays, vacation)

Job summary

PNC is seeking a Full Time Teller for its Retail Branch in Downtown Cleveland, OH. This in-office role focuses on delivering a superior customer experience, educating customers on banking options, and driving sales opportunities while maintaining accurate branch operations.

The position is based in Cleveland, with competitive base pay and incentives. PNC offers comprehensive benefits and annual paid time off, emphasizing work-life balance and an inclusive culture.

Qualifications

• No university/college degree required; high school diploma accepted.
• No prior experience necessary; a combination of education/certifications/experience may be considered.
• Candidates should be able to learn and apply banking policies and procedures.

Responsibilities

• Deliver a positive customer experience and educate customers on banking options.
• Identify opportunities during interactions and refer to branch staff as appropriate.
• Engage customers in lobby activities and promote PNC products and services.
• Apply product and procedural knowledge to solve customer problems.
• Ensure daily teller operations and transactions are accurate and efficient.

Skills

Banking

Customer Experience

Accountability

Customer Service

Proactive Sales

Identifying Opportunities

Leveraging Technology

Client Loyalty

Job description

PNC is seeking a Full Time Teller for its Retail Branch in Downtown Cleveland, OH. This in-office role focuses on delivering a superior customer experience, educating customers on banking options, and driving sales opportunities while maintaining accurate branch operations.

The position is based in Cleveland, with competitive base pay and incentives. PNC offers comprehensive benefits and annual paid time off, emphasizing work-life balance and an inclusive culture.