Customer-First Banking Associate

Next Frontier Capital; Moline (IL); On-site; USD 42,000 - 68,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted client relationships. You will use banking solutions and fintech to help clients reach financial goals, while complying with policies and regulatory requirements.

You will greet clients, open accounts, assist with day-to-day banking, educate on digital tools, and collaborate with branch teammates to ensure a seamless, friendly customer experience that reflects Chase's commitment to hospitality and

Qualifications

• Client service experience or comparable experience is required.
• Ability to build trusted relationships and communicate clearly.
• Strong interpersonal skills to engage clients and understand needs.
• Proactive problem solving with attention to detail.
• Team orientation to deliver seamless service.
• Ability to quickly learn banking products, services and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with account servicing, opening new accounts, and regulatory compliance.
• Educate clients on digital banking tools like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and collaborating with team.
• Support branch operations including cash handling in line with policies.

Skills

Client service

Relationship building

Communication

Problem resolution

Teamwork

Learning new products

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted client relationships. You will use banking solutions and fintech to help clients reach financial goals, while complying with policies and regulatory requirements.

You will greet clients, open accounts, assist with day-to-day banking, educate on digital tools, and collaborate with branch teammates to ensure a seamless, friendly customer experience that reflects Chase's commitment to hospitality and