Customer-First Banker: Build Relationships with Tech Solutions

JPMorgan Chase & Co.; Boardman (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to welcome clients, build trusted relationships, and deliver premier service at the branch. You will guide customers through accounts, use digital tools, and partner with team members to meet financial goals.

The role emphasizes courteous interaction, product knowledge, and a proactive approach to problem-solving to ensure a seamless client experience across in-branch and digital channels.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby traffic using a tablet and queue system.
• Exceed client expectations by servicing accounts, opening new accounts, and following bank policies.
• Educate clients on day-to-day banking and digital self-service options like the Chase Mobile App and Chase.com.

Skills

Client service

Relationship building

Communication

Team collaboration

Adaptability

Attention to detail

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to welcome clients, build trusted relationships, and deliver premier service at the branch. You will guide customers through accounts, use digital tools, and partner with team members to meet financial goals.

The role emphasizes courteous interaction, product knowledge, and a proactive approach to problem-solving to ensure a seamless client experience across in-branch and digital channels.