Customer-First Bank Teller, Tech-Savvy Cash Handling

Santander US; Manalapan Township (NJ); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander US is seeking a Teller to assist customers with banking needs, process transactions, and uphold risk controls at our New Jersey branches. You will handle cash, promote bank products, and guide customers to digital self-service options.

This role requires strong service orientation, attention to detail, and the ability to work varied hours including weekends. Ideal candidates have 6+ months cash handling and customer service experience, with a high school diploma or GED.

Qualifications

• 6+ months cash handling experience.
• 6+ months demonstrated customer service experience.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate risk concerns.
• Follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools to engage customers.
• Energetic, organized, and able to multitask in a fast-paced environment.
• Attention to accuracy and detail.
• Basic math skills and computer proficiency.
• Ability to work branch hours including weekends/evenings.

Responsibilities

• Provide exceptional customer service and assist with banking needs.
• Process transactions: deposits, withdrawals, transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management protocols to prevent fraud.
• Recognize opportunities and cross-sell bank products.
• Educate customers on self-service options using digital tools.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean, welcoming work area.
• May support nearby branches as needed.

Skills

Cash handling

Customer service

Attention to detail

Communication

Digital tools

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander US is seeking a Teller to assist customers with banking needs, process transactions, and uphold risk controls at our New Jersey branches. You will handle cash, promote bank products, and guide customers to digital self-service options.

This role requires strong service orientation, attention to detail, and the ability to work varied hours including weekends. Ideal candidates have 6+ months cash handling and customer service experience, with a high school diploma or GED.