Customer-First Teller: Cash & Digital Service

Banco Santander SA; Manalapan Township (NJ); On-site; USD 30,000 - 47,000; Full time

Job summary

Banco Santander SA in Manalapan, NJ is seeking a Full Time Teller to assist customers with banking needs, process transactions, and promote self-service tools. You will handle deposits, withdrawals, and transfers, maintain an accurate cash drawer, and comply with policies to minimize risk.

The role emphasizes customer service and cross-selling opportunities while supporting branch operations. This entry-level role requires a high school diploma and 6+ months cash handling and customer service

Qualifications

• High school diploma or GED required.
• 6+ Months cash handling experience required.
• 6+ Months customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.

Responsibilities

• As a Teller, you engage in assisting with various financial needs and processing transactions.
• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.
• Responsibilities may extend to supporting nearby branch locations based on business necessity.

Skills

Cash handling

Customer service

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Banco Santander SA in Manalapan, NJ is seeking a Full Time Teller to assist customers with banking needs, process transactions, and promote self-service tools. You will handle deposits, withdrawals, and transfers, maintain an accurate cash drawer, and comply with policies to minimize risk.

The role emphasizes customer service and cross-selling opportunities while supporting branch operations. This entry-level role requires a high school diploma and 6+ months cash handling and customer service