Customer-Centric Teller: Grow with a Tech-Driven Bank

Banco Santander SA; East Brunswick Township (NJ); On-site; USD 30,000 - 47,000; Full time

Job summary

Banco Santander SA in East Brunswick, NJ is seeking a Full Time Teller to assist customers with daily banking needs, process transactions, and support branch operations.

Responsibilities include handling cash, providing exceptional service, and promoting bank products. The role requires 6+ months of cash handling and customer service experience, with flexibility to work branch hours including weekends and evenings.

Qualifications

• Education: High school diploma, GED or equivalent - Required.
• 6+ Months Cash Handling experience - Required.
• 6+ Months Demonstrated customer service experience - Required.
• Excellent customer service skills and a passion for helping others.
• Ability to follow directions, policies, and procedures.

Responsibilities

• Assist with various financial needs and processing transactions.
• Provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalate when needed.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.

Skills

Cash Handling

Customer Service

Fraud Awareness

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Banco Santander SA in East Brunswick, NJ is seeking a Full Time Teller to assist customers with daily banking needs, process transactions, and support branch operations.

Responsibilities include handling cash, providing exceptional service, and promoting bank products. The role requires 6+ months of cash handling and customer service experience, with flexibility to work branch hours including weekends and evenings.