Customer-First Automotive Service Advisor

ESSA Bank & Trust; Stroudsburg (Monroe County); On-site; USD 15,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k)

Paid time off

Employee discount

Job summary

ESSA Bank & Trust in Stroudsburg, PA is seeking dedicated individuals to join our team for an in-person role. You will greet customers, collect vehicle information, and schedule service appointments, ensuring clear communication throughout the repair process.

The position is full-time and offers benefits including health, dental, vision, disability, life insurance, a 401(k), paid time off, and employee discounts. Drivers license preferred.

Qualifications

• High School diploma or equivalent.
• Experience in customer service is a plus.
• Driver's license preferred.

Responsibilities

• Schedules service appointments.
• Greets customers in a timely, friendly manner and obtains vehicle information.
• Performs walk around with customer noting any damage, and advises on needed maintenance.
• Creates clear, concise repair orders and documents customer problems.
• Maintains high customer satisfaction standards.

Skills

Customer service

Communication

Education

High School diploma or equivalent

Job description

ESSA Bank & Trust in Stroudsburg, PA is seeking dedicated individuals to join our team for an in-person role. You will greet customers, collect vehicle information, and schedule service appointments, ensuring clear communication throughout the repair process.

The position is full-time and offers benefits including health, dental, vision, disability, life insurance, a 401(k), paid time off, and employee discounts. Drivers license preferred.