Senior Service Advisor: Auto Care & Customer Solutions

Gray Chevrolet Chrysler Dodge Jeep Ram

Stroudsburg (Monroe County)

In loco

USD 42.000 - 62.000

Tempo pieno

10 giorni fa

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Vantaggi offerti da questo lavoro

Medical insurance
Vision insurance
Dental insurance
Paid time off
Life insurance

Descrizione del lavoro

Gray Chevrolet Chrysler Dodge Jeep Ram in Stroudsburg, PA is seeking an experienced Service Advisor to join our growing team. The ideal candidate has strong knowledge of vehicles and services, outstanding customer service, and the ability to schedule and coordinate service appointments.

This full-time, salaried role offers medical, vision, dental, life insurance, paid time off, and other benefits. You will handle service requests, billing documents, payments, and communicate options to customers

Competenze

  • Previous service writer experience
  • Excellent communication skills (written and verbal)
  • Self-motivated, able to work independently and in a team
  • Excellent organizational, problem-solving, and time management skills

Mansioni

  • Provide outstanding customer service to all clients
  • Schedule and coordinate service appointments with customers
  • Process service requests and billing documents
  • Assist customers in understanding the range of services available
  • Investigate and solve customer complaints
  • Document customer details and updates when necessary
  • Handle all payment transactions

Conoscenze

Customer service
Communication
Time management
Teamwork

Formazione

High school diploma or equivalent

Descrizione del lavoro

Gray Chevrolet Chrysler Dodge Jeep Ram in Stroudsburg, PA is seeking an experienced Service Advisor to join our growing team. The ideal candidate has strong knowledge of vehicles and services, outstanding customer service, and the ability to schedule and coordinate service appointments.

This full-time, salaried role offers medical, vision, dental, life insurance, paid time off, and other benefits. You will handle service requests, billing documents, payments, and communicate options to customers

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