Customer-First Automotive Service Advisor

Honda; Burien (WA); Vor Ort; USD 50.000 - 150.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Vision Insurance

Dental Insurance

Voluntary STD Insurance

Voluntary Accident Insurance

Critical Illness Insurance

Hospital Indemnity Insurance

Paid Holidays

401k Match

PTO

Intro Period Benefits

Zusammenfassung

Rairdon’s Honda of Burien in Burien, WA is seeking a friendly, driven Service Advisor to join our growing team. You’ll greet customers, document issues, coordinate with technicians, and deliver accurate estimates while guiding maintenance decisions per Honda guidelines.

Strong communication, problem-solving, and a customer-first attitude are essential. Weekend availability, a team environment, and opportunities for growth are offered with comprehensive benefits.

Qualifikationen

• Previous Service Advisor or automotive customer service experience preferred.
• Strong communication and problem-solving skills.
• Customer-first attitude and a professional demeanor.

Aufgaben

• Greet service customers with a professional and welcoming attitude.
• Listen to vehicle concerns and document issues clearly.
• Communicate with technicians to determine service needs and timelines.
• Provide accurate cost and time estimates.
• Recommend maintenance and repair services based on vehicle history and Honda guidelines.
• Keep customers informed throughout the service process.
• Ensure smooth and timely vehicle pickup and payment.
• Deliver top-tier customer satisfaction every single time.

Kenntnisse

Customer service

Communication

Teamwork

Multitasking

Tools

DMS software

Jobbeschreibung

Rairdon’s Honda of Burien in Burien, WA is seeking a friendly, driven Service Advisor to join our growing team. You’ll greet customers, document issues, coordinate with technicians, and deliver accurate estimates while guiding maintenance decisions per Honda guidelines.

Strong communication, problem-solving, and a customer-first attitude are essential. Weekend availability, a team environment, and opportunities for growth are offered with comprehensive benefits.