Customer-First Auto Sales Consultant

Asbury Automotive Group; Peoria (AZ); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Paid training

Stock awards

Job summary

Asbury Automotive Group is seeking a proactive Automotive Sales Advisor in Peoria, AZ. This role involves engaging customers who inquire online, guiding them from initial inquiry to final sale, and scheduling test drives. You will build relationships, leverage CRM tools, and work to drive guest satisfaction.

The position emphasizes strong communication, a customer-first mindset, and the ability to close deals while maintaining professional standards and appearance.

Qualifications

• Customer-service oriented with strong communication and listening skills.
• Experience using a CRM to manage customer data and follow-ups.
• Ability to build rapport and generate referrals.

Responsibilities

• Respond to internet inquiries about vehicles via phone and email.
• Guide customers through the initial buying process to final sale.
• Schedule and confirm appointments; conduct test drives with customers.
• Follow up with customers for repeat business and referrals.
• Maintain professional appearance and use technology effectively.

Skills

Customer service

CRM experience

Communication skills

Phone skills

Relationship building

Tools

CRM database

Job description

Asbury Automotive Group is seeking a proactive Automotive Sales Advisor in Peoria, AZ. This role involves engaging customers who inquire online, guiding them from initial inquiry to final sale, and scheduling test drives. You will build relationships, leverage CRM tools, and work to drive guest satisfaction.

The position emphasizes strong communication, a customer-first mindset, and the ability to close deals while maintaining professional standards and appearance.