Financial Service Rep: Growth, Training & Benefits

LendDirect Corp.; Lexington (KY); On-site; USD 45,846,528 - 64,471,680; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision

401(k) with company match

Tuition Reimbursement

Leadership Development Programs

Employee Assistance Program

Job summary

Heights Finance in Lexington, KY is hiring a Financial Service Representative to deliver exceptional customer service and guide borrowers through loan processes, building lasting relationships. You will engage customers via calls, upsell financial products where appropriate, and ensure compliance with company policies while contributing to team success in a fast-paced environment.

All full-time employees receive benefits from day one, including health coverage and a 401(k) plan, with ongoing

Qualifications

• Customer-focused, eager to learn in a fast-paced environment.
• Sales-minded with ability to upsell financial products.
• Strong verbal and written communication; quick rapport building.
• Problem-solving, adaptable, and a team player.

Responsibilities

• Deliver exceptional customer service and guide loan process.
• Drive sales growth through consultative techniques.
• Engage customers via inbound/outbound calls.
• Support delinquency management when needed.
• Learn through hands-on training and mentoring.
• Ensure compliance with regulations and policies.

Skills

Customer Focus

Sales Mindset

Communication Skills

Problem Solving

Adaptability

Team Player

Education

High School diploma

College coursework/degree preferred

Job description

Heights Finance in Lexington, KY is hiring a Financial Service Representative to deliver exceptional customer service and guide borrowers through loan processes, building lasting relationships. You will engage customers via calls, upsell financial products where appropriate, and ensure compliance with company policies while contributing to team success in a fast-paced environment.

All full-time employees receive benefits from day one, including health coverage and a 401(k) plan, with ongoing