Customer-Facing Technical Solutions Manager

iBase-t; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

iBase-t is seeking a Manager of Technical Solution Consultants to lead the Professional Services TSC team. You will collaborate with organizational leaders to optimize delivery processes and ensure high-quality project deliverables following the Solumina Implementation Methodology (SIM).

This role is client-facing, guiding technical activities and aligning deployment objectives across sites. Responsibilities include developing talent, advancing SIM services, and mentoring consultants while

Qualifications

• Bachelor’s degree in Computer Science or Computer Engineering or equivalent work experience required.
• 5+ years of experience in project environments implementing enterprise software solutions.
• 5+ years of experience in supporting manufacturing software.
• 5+ years of experience working with and implementing enterprise-class software solutions.
• 2+ years of experience in managing a team of professional consultants in a remote environment.

Responsibilities

• Leads and mentors the Technical Solution Consultants team.
• Ensures alignment with SIM standards and delivery objectives.
• Develops recruitment, onboarding, and professional development programs.
• Manages resources and coordinates with Resource Manager.
• Delivers TSC activities and engages with customers up to 40% of daily work.
• Forges positive client relationships and manages expectations.

Skills

Leadership

Communication

Project management

Agile methodologies

Education

Bachelor's degree in CS/CE

Job description

iBase-t is seeking a Manager of Technical Solution Consultants to lead the Professional Services TSC team. You will collaborate with organizational leaders to optimize delivery processes and ensure high-quality project deliverables following the Solumina Implementation Methodology (SIM).

This role is client-facing, guiding technical activities and aligning deployment objectives across sites. Responsibilities include developing talent, advancing SIM services, and mentoring consultants while