Customer-Facing Semiconductor BD Specialist

Carl Zeiss SBE, LLC; Texas; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401k Matching

Employee Assistance Programs

Job summary

ZEISS in Texas seeks a Business Development Specialist for Semiconductor Manufacturing Solutions (SMS). You will engage customers, support solution development, and help drive new product introductions by collaborating with engineering, product management, and marketing teams.

The role emphasizes translating technical knowledge into customer value, gathering market intelligence, and supporting cross-functional initiatives to grow business with semiconductor customers, with travel up to 30-40%.

Qualifications

• Bachelor's degree in Engineering, Physics, Materials Science, or related technical discipline.
• 5-7 years in semiconductor manufacturing, photomask manufacturing, metrology, inspection, process engineering, yield engineering, applications engineering, or related technical field.
• Experience working directly with semiconductor manufacturing processes or customers.
• Strong technical understanding of semiconductor manufacturing and process challenges.
• Ability to communicate technical concepts to customers and internal stakeholders.
• Strong relationship-building and interpersonal skills.
• Excellent written and verbal communication skills.

Responsibilities

• Day-to-day customer interactions and maintain strong relationships with semiconductor customers.
• Participate in customer meetings and technical discussions with senior business development and application team members.
• Assist customers in identifying solutions addressing manufacturing and process challenges.
• Gather customer feedback and relay findings to internal stakeholders.
• Collaborate with Application Engineers, Product Managers, and Marketing to support solution-development activities.
• Coordinate customer evaluations, demonstrations, and proof-of-concept activities.
• Identify opportunities for product adoption and repeat business.
• Collect information on customer needs, industry trends, and competitive activities.
• Attend industry conferences, customer meetings, and trade events for market intelligence.
• Share customer and market insights with Product Management and Strategic Marketing teams.
• Support New Product Introduction (NPI) activities with customers.
• Assist with customer evaluations and feedback during qualification processes.
• Help track customer adoption and identify follow-on opportunities.
• Work with Application Engineering, Product Management, Strategic Marketing, Sales, and Customer Support.
• Participate in regional and global business reviews.
• Support execution of business development initiatives and customer-growth strategies.
• Develop trusted relationships with customer engineering and operations teams.
• Build understanding of customer manufacturing processes and business objectives.
• Promote excellent customer experience and responsiveness.

Skills

Semiconductor industry experience

Customer engagement

Cross-functional collaboration

Technical communication

willingness to travel

Education

Bachelor's degree in Engineering, Physics, Materials Science, or related technical discipline

Job description

ZEISS in Texas seeks a Business Development Specialist for Semiconductor Manufacturing Solutions (SMS). You will engage customers, support solution development, and help drive new product introductions by collaborating with engineering, product management, and marketing teams.

The role emphasizes translating technical knowledge into customer value, gathering market intelligence, and supporting cross-functional initiatives to grow business with semiconductor customers, with travel up to 30-40%.