Customer-Facing Inside Sales - Building Materials Specialist

RBS BRANDING; Calumet City (IL); On-site; USD 32,000 - 52,000; Full time

Job summary

RBS BRANDING is seeking an Inside Sales representative to cultivate customer experiences and support a fast-paced, high-volume environment. You will assist customers by qualifying needs and ensuring fulfillment.

The role emphasizes data entry, price documentation, and coordination with field sales, with travel and product knowledge updates as part of daily duties. Suitable for candidates with 2–3 years in customer-facing roles.

Qualifications

• Minimum 2–3 years in a customer facing role.
• Proficient PC skills including keyboarding, 10-Key, email, and data entry.
• Construction industry knowledge is a plus and training may be provided.

Responsibilities

• Answer customer inquiries by phone and walk-in, concerning price, product needs and vendor support.
• Coordinate with outside sales on orders, requirements or concerns and routing changes.
• Initiate product transfers to branches or direct to customers, as needed.

Skills

Customer service

Multi-tasking

Data entry

Education

High School diploma or GED

Tools

Keyboarding

10 Key

Email

Record keeping

Database activity

Word processing

Spreadsheet

Graphics

Job description

RBS BRANDING is seeking an Inside Sales representative to cultivate customer experiences and support a fast-paced, high-volume environment. You will assist customers by qualifying needs and ensuring fulfillment.

The role emphasizes data entry, price documentation, and coordination with field sales, with travel and product knowledge updates as part of daily duties. Suitable for candidates with 2–3 years in customer-facing roles.