Customer-Facing Administrative Assistant, Community Associations

associacareers; Las Vegas (NV); On-site; USD 38,000 - 52,000; Full time

Job summary

associacareers is seeking an Administrative Assistant to support community associations in Las Vegas. You will handle customer service inquiries across multiple platforms, assist Community Managers, and coordinate document-related tasks on site.

Under supervision, you will update records in C3, respond to homeowner questions, process mail, and help with ARB applications and inspections as needed. Strong MS Office skills and professional communication are essential.

Qualifications

• Experience in administrative support.
• Strong written and verbal communication.
• Knowledge of standard business correspondence.
• Ability to maintain confidentiality.

Responsibilities

• Update and scan/file association documents for Community Managers.
• Update homeowner and association information in C3 and shared files.
• Answer client inquiries on the TownSq and Branch Access Platforms (primary).
• Handle Community email accounts and respond to clients accordingly.
• Process and distribute incoming and outgoing mail for the office and Associations.
• Update and file association documents for Community Managers. Arrange for delivery and pick up of documents from storage when necessary.
• Process print jobs, and scanning as general office support when needed
• Assist Community Manager with ARB (Architectural Review Board) application processing and perform on-site community inspections as necessary.
• Organizes and prepares correspondence relating to association business.
• Receives and responds to incoming calls from homeowners, Board members and vendors. Follow through on various requests.
• Prepares and assists community managers with in-house mailings.
• Relieves concierge/reception on an as needed basis.
• Assist with issuing of key fobs, pool passes and processing access keys.
• Scanning of returned mail.
• Other duties as assigned.

Skills

MS Office

Professional customer service

Attention to detail

Time management

Discretion

Teamwork

Tools

Microsoft Word

Excel

Outlook

Job description

associacareers is seeking an Administrative Assistant to support community associations in Las Vegas. You will handle customer service inquiries across multiple platforms, assist Community Managers, and coordinate document-related tasks on site.

Under supervision, you will update records in C3, respond to homeowner questions, process mail, and help with ARB applications and inspections as needed. Strong MS Office skills and professional communication are essential.