Community Association Support & Customer Service Pro

associacareers; Ann Arbor (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

associacareers in Michigan is seeking an Administrative Assistant to support office activities and projects with clerical tasks. You will handle correspondence, answer calls from homeowners and board members, and assist community managers with documentation and mailings.

Under moderate supervision, you will process invoices, maintain files, coordinate supplies, and ensure accurate records in C3 and shared drives. Strong MS Office skills and professional communication are essential.

Qualifications

• Knowledge of Microsoft Office products (Word, Excel, Outlook) at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal).
• Customer service skills and professional demeanor.
• Strong time management and prioritization abilities.

Responsibilities

• Organizes and prepares correspondence relating to association business.
• Receives and responds to incoming calls from homeowners, Board members and vendors.
• Reviews invoices for completeness/accuracy and prepares payable vouchers for manager’s approval.
• Processes and distributes incoming and outgoing mail for the office and Associations.
• Prepares board packages and in-house mailings for community managers.
• Updates homeowner and association information in C3 and shared files.
• Keeps spaces organized; assists in supply stocking and distribution.
• Files association documents and arranges document delivery/pickup from storage.
• Other duties as assigned.

Skills

MS Office proficiency

Professional communication

Customer service

Time management

Job description

associacareers in Michigan is seeking an Administrative Assistant to support office activities and projects with clerical tasks. You will handle correspondence, answer calls from homeowners and board members, and assist community managers with documentation and mailings.

Under moderate supervision, you will process invoices, maintain files, coordinate supplies, and ensure accurate records in C3 and shared drives. Strong MS Office skills and professional communication are essential.