Community Experience Coordinator

The Management Trust; Las Vegas (NV); Hybrid; USD 38,000 - 52,000; Full time

Job summary

The Management Trust in Las Vegas, NV seeks a Community Support Specialist to deliver exceptional customer service and administrative support across multiple communities. You will work with CAMs and ACAMs, manage complex work orders and ARC requests, and handle amenity coordination and document management.

This non-exempt, full-time position emphasizes organization, task prioritization, and professional communication, with opportunities to contribute to projects and help maintain accurate

Qualifications

• High School Diploma or equivalent; Associate degree preferred.
• 1–4 years administrative support experience; MS Office proficiency.
• Strong task prioritization, multitasking, and customer service skills.

Responsibilities

• Answer customer questions regarding work orders and ARC requests by phone.
• Maintain Welcome Packet information in the system.
• Review and track complex Work Orders requiring approvals or vendor input.
• Document actions with system notes and log activity.
• Coordinate with CAMs and ACAMs; assist with amenity and access tasks.
• Provide first escalation for homeowner calls from reception.

Skills

Administrative support

Microsoft Office

Multi-tasking

Customer service

Communication

Conflict resolution

Organizational skills

Team player

Education

High School Diploma

Associate’s Degree

Job description

The Management Trust in Las Vegas, NV seeks a Community Support Specialist to deliver exceptional customer service and administrative support across multiple communities. You will work with CAMs and ACAMs, manage complex work orders and ARC requests, and handle amenity coordination and document management.

This non-exempt, full-time position emphasizes organization, task prioritization, and professional communication, with opportunities to contribute to projects and help maintain accurate