Customer Experience & Vehicle Advisor

CarMax Business Services; Joliet (IL); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Paid holidays

Job summary

CarMax Business Services in Joliet, Illinois is seeking a Customer Specialist to enhance customer experience through exceptional service. You will guide customers through transactions and assessments, ensuring all vehicles meet quality standards while working in a high-energy retail environment. Required qualifications include a high school diploma and strong communication skills. The hourly rate ranges between $19.00 - $28.50 with full-time benefits available such as vacation time and sick leave.

Qualifications

• Demonstrate exceptional communication skills.
• Display confidence in self and the product.
• Balance the needs of Customer and business.

Responsibilities

• Provide exceptional customer service by guiding customers.
• Conduct vehicle condition assessments for appraisals.
• Perform vehicle inspections and maintain inventory.

Skills

Exceptional communication skills

Team behaviors including integrity and respect

Ability to build relationships

Attention to detail

Ability to perform multiple duties

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite (Word, Excel, PowerPoint)

Job description

CarMax Business Services in Joliet, Illinois is seeking a Customer Specialist to enhance customer experience through exceptional service. You will guide customers through transactions and assessments, ensuring all vehicles meet quality standards while working in a high-energy retail environment. Required qualifications include a high school diploma and strong communication skills. The hourly rate ranges between $19.00 - $28.50 with full-time benefits available such as vacation time and sick leave.