Customer Experience Teller: Growth & Loyalty

PNC; Bridgeville (Allegheny County); Presencial; USD 32.000 - 42.000; Tempo integral

Benefícios oferecidos por esta vaga

Health benefits

Dental and vision options

Life insurance

Short and long-term disability

401(k) with company match

Pension and stock purchase plans

Dependent care reimbursement

Adoption, surrogacy, and doula support

Educational assistance

Wellness program

Paid holidays

Vacation days

Resumo da vaga

PNC is seeking a full-time Teller based in Bridgeville, PA at the Great Southern S C banking center. The role focuses on delivering exceptional customer experiences, educating customers on digital and branch options, and driving appropriate referrals.

Prior banking knowledge helps identify opportunities during customer interactions. The position emphasizes accuracy in daily operations, adherence to policies, and a service-oriented mindset to support financial wellbeing and loyalty.

Qualificações

• Customer service experience aligned with branch banking.
• Ability to identify opportunities and refer to appropriate branch staff.
• Comfort with using technology to educate customers and complete transactions.

Responsabilidades

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, ensuring teller and branch operations are efficient and accurate.

Conhecimentos

Customer Service

Banking

Identifying Opportunities

Digital Awareness

Proactive Sales

Formação

No Degree

Descrição da vaga

PNC is seeking a full-time Teller based in Bridgeville, PA at the Great Southern S C banking center. The role focuses on delivering exceptional customer experiences, educating customers on digital and branch options, and driving appropriate referrals.

Prior banking knowledge helps identify opportunities during customer interactions. The position emphasizes accuracy in daily operations, adherence to policies, and a service-oriented mindset to support financial wellbeing and loyalty.