Customer-Centric Teller: Grow Financial Wellness

PNC Financial Services Group; Greenville (PA); Vor Ort; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental and vision options

401(k) with company match

Paid time off

Zusammenfassung

PNC Financial Services Group is seeking a Teller at the Greenville, PA branch within our Retail Banking organization. The role centers on delivering a personalized customer experience, educating clients on financial options, and supporting in-branch operations.

The successful candidate will engage customers, identify banking opportunities, and refer to branch staff as needed, while adhering to policies and ensuring accurate, efficient service in an in-office setting.

Qualifikationen

• No degree required; roles may consider a comparable combination of education and experience.
• Prior experience not required; a foundation in banking or customer service is a plus.

Aufgaben

• Delivers a customer-focused experience to improve financial wellbeing and loyalty; educates customers on available options.
• Identifies opportunities through conversations and makes referrals to branch staff.
• Performs lobby engagements to position PNC products and assists customers with transactions using technology and resources.
• Applies product and procedural knowledge to solve customer problems.
• Maintains branch operations and ensures transactions are completed accurately and efficiently.

Kenntnisse

Customer Focused

Managing Risk

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Ausbildung

No Degree

Jobbeschreibung

PNC Financial Services Group is seeking a Teller at the Greenville, PA branch within our Retail Banking organization. The role centers on delivering a personalized customer experience, educating clients on financial options, and supporting in-branch operations.

The successful candidate will engage customers, identify banking opportunities, and refer to branch staff as needed, while adhering to policies and ensuring accurate, efficient service in an in-office setting.