Customer-Driven Teller: Grow Loyalty & Transactions

PNC; Allentown (Lehigh County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Pension and stock purchase plans

Job summary

PNC is seeking a Full-time Teller at the Whitehall, PA Fullerton branch. You will deliver a personalized customer experience, educate customers on banking options, and refer opportunities to branch staff. The role emphasizes accurate operations, product knowledge, and adherence to policies.

The position targets individuals who can engage customers, leverage technology, and contribute to branch goals while maintaining compliance and service quality.

Qualifications

• No degree required; prior experience not required.
• Strong customer service and communication skills.
• Willingness to learn banking products and processes.

Responsibilities

• Delivers a unique customer experience and educates customers on alternatives.
• Identifies opportunities through conversations and referrals to branch staff.
• Performs lobby engagement and promotes PNC products to meet customer needs.

Skills

Customer service

Banking

Client loyalty

Customer experience

Sales opportunities

Digital literacy

Education

No Degree

Tools

POS systems

CRM systems

Job description

PNC is seeking a Full-time Teller at the Whitehall, PA Fullerton branch. You will deliver a personalized customer experience, educate customers on banking options, and refer opportunities to branch staff. The role emphasizes accurate operations, product knowledge, and adherence to policies.

The position targets individuals who can engage customers, leverage technology, and contribute to branch goals while maintaining compliance and service quality.