Client-Focused Bank Teller & Service Expert

Fifth Third Bank; Michigan; On-site; USD 31,000 - 42,000; Full time

Job summary

Fifth Third Bank is seeking a CSR/Teller for Maple-Telegraph in Bloomfield Hills, MI. The role focuses on delivering excellent customer service and guiding customers to appropriate banking solutions.

You will handle daily cash transactions and support branch operations to maintain efficient service. Ideal candidates hold a high school diploma or GED, are comfortable with public interaction, and demonstrate initiative and integrity in all tasks.

Qualifications

• High school diploma or GED required.
• Extensive cash handling experience.
• Ability to interact confidently with the public.
• Take initiative and exercise sound judgment in problem solving.
• Adherence to retail policies and procedures.
• Demonstrate core values: integrity, accountability, inclusivity, teamwork.

Responsibilities

• Provide excellent customer service in all interactions.
• Refer customers to Bankers and business partners for consultative conversations.
• Perform daily branch operations and support the platform team to ensure efficient service.
• Maintain balancing records and correct outages as needed.
• Follow bank policies and keep customer information confidential.
• Handle inquiries and refer complex issues to leadership as appropriate.

Skills

Cash handling

Customer service

Public interaction

Judgment

Integrity

Education

High school diploma/GED

Job description

Fifth Third Bank is seeking a CSR/Teller for Maple-Telegraph in Bloomfield Hills, MI. The role focuses on delivering excellent customer service and guiding customers to appropriate banking solutions.

You will handle daily cash transactions and support branch operations to maintain efficient service. Ideal candidates hold a high school diploma or GED, are comfortable with public interaction, and demonstrate initiative and integrity in all tasks.