Customer Experience Teller — Elevate Banking

PNC Financial Services Group; Athens (AL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays

Educational assistance

Job summary

PNC Financial Services Group in Athens, AL is seeking a Teller to deliver outstanding customer experiences and educate customers on banking options. You will identify opportunities, refer customers to branch staff, and engage customers in lobby activities to promote PNC products.

The role emphasizes accurate teller operations, adherence to policies, and a customer-focused mindset. In-office work with a comprehensive benefits package is offered.

Qualifications

• No university degree required; a combination of education, certifications, and experience may be considered.
• Strong customer service and sales skills.
• Ability to identify opportunities and educate customers.

Responsibilities

• Delivers a unique customer experience and educates customers on alternatives.
• Identifies opportunities and makes referrals to branch staff.
• Performs lobby engagement activities to connect with customers and promote PNC products.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch operations are accurate and efficient.

Skills

Customer service

Accountability

Banking

Client loyalty

Customer experience

Identifying opportunities

Leveraging technology

Proactive sales

Education

No Degree

Job description

PNC Financial Services Group in Athens, AL is seeking a Teller to deliver outstanding customer experiences and educate customers on banking options. You will identify opportunities, refer customers to branch staff, and engage customers in lobby activities to promote PNC products.

The role emphasizes accurate teller operations, adherence to policies, and a customer-focused mindset. In-office work with a comprehensive benefits package is offered.