Bank Teller & Customer Solutions Advocate

PNC; Athens (AL); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Pension and stock purchase plans

Educational assistance

Wellness program

Maternity/Parental leave

Job summary

PNC is seeking a Teller in Athens, AL. You will deliver a customer-centric experience, process diverse interactions, educate customers on banking options, and refer opportunities to branch staff. Engage customers in lobby activities and promote digital tools to simplify transactions.

This in-office role emphasizes accurate operations, policy adherence, and building customer loyalty while managing risks within established guidelines. Training provided.

Qualifications

• No university/college degree is required for these roles.
• Prior experience is not required.
• In lieu of a degree, a combination of education, certifications and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates on alternatives.
• Identifies banking opportunities and refers to branch staff as appropriate.
• Engages customers in lobby activities and promotes PNC products.
• Uses product and procedural knowledge to solve customer problems.
• Ensures teller and branch operations are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Teller in Athens, AL. You will deliver a customer-centric experience, process diverse interactions, educate customers on banking options, and refer opportunities to branch staff. Engage customers in lobby activities and promote digital tools to simplify transactions.

This in-office role emphasizes accurate operations, policy adherence, and building customer loyalty while managing risks within established guidelines. Training provided.