Part-Time Teller - Elevate Customer Banking Experience

PNC Financial Services Group, Inc.; Northport (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with PNC match

Paid holidays

Job summary

PNC Financial Services Group, Inc. is seeking a Part Time Teller based in Northport, AL to deliver a personalized banking experience. The role focuses on helping customers achieve financial wellbeing while guiding them to the right products and services.

As an in-office position, you will engage with customers, refer opportunities to branch staff, and maintain accurate daily operations while adhering to all policies and procedures. Previous banking knowledge is beneficial.

Qualifications

• No degree required; experience may be considered.
• Strong interpersonal and communication skills.
• Ability to learn banking products and services.
• Willingness to adhere to policies and procedures.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Part Time Teller based in Northport, AL to deliver a personalized banking experience. The role focuses on helping customers achieve financial wellbeing while guiding them to the right products and services.

As an in-office position, you will engage with customers, refer opportunities to branch staff, and maintain accurate daily operations while adhering to all policies and procedures. Previous banking knowledge is beneficial.