In-Office Teller: Elevate Customer Experience & Finances

PNC Financial Services Group, Inc.; Athens (GA); Presencial; USD 32.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical / Prescription coverage

Dental and vision options

401(k) with match

Paid time off and holidays

Descripción de la vacante

PNC Financial Services Group, Inc. in Athens, AL seeks a Teller to deliver a standout customer experience and enhance financial wellbeing.

You will handle diverse customer interactions, educate on options, and reference branch staff for referrals, while promoting PNC products and guiding customers in using technology. Typical duties include processing transactions, maintaining branch operations, and adhering to policies.

Formación

• No university degree required; entry to role with broad customer interactions.
• Ability to learn banking products, services and policies.
• Strong communication and adherence to risk management practices.

Responsabilidades

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates on alternatives.
• Identifies banking opportunities and refers to branch staff as appropriate.
• Engages customers to position PNC products and leverage technology.
• Ensures teller and branch daily operations and maintenance tasks are accurate.

Conocimientos

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy and Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Problem Solving

Understanding Customer Needs

Educación

No Degree

Descripción del empleo

PNC Financial Services Group, Inc. in Athens, AL seeks a Teller to deliver a standout customer experience and enhance financial wellbeing.

You will handle diverse customer interactions, educate on options, and reference branch staff for referrals, while promoting PNC products and guiding customers in using technology. Typical duties include processing transactions, maintaining branch operations, and adhering to policies.