Part-Time Teller: Elevate Customer Experience

PNC Financial Services Group, Inc.; Tuskegee (AL); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) match

Pension plan

Stock purchase plan

Back-up care

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. in Tuskegee, AL is seeking a part-time Teller to deliver a unique customer experience, educate customers on banking options, and foster loyalty. You will identify opportunities during conversations and guide customers to suitable branch services.

The role emphasizes lobby engagement, use of technology to manage transactions, and maintaining accurate daily operations. Prior experience is not required and a strong customer focus is essential.

Qualifications

• No university/college degree required; no significant prior experience required.
• In lieu of a degree, a combination of education, job-specific certification(s), and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates on alternatives for financial interactions.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Performs lobby engagements to connect with customers and position PNC products.
• Educates customers on managing transactions by leveraging technology and resources.
• Applies product knowledge to solve customer problems and ensures efficient branch operations.

Skills

Accountability

Banking

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Abilities to Focus on Customers

Job description

PNC Financial Services Group, Inc. in Tuskegee, AL is seeking a part-time Teller to deliver a unique customer experience, educate customers on banking options, and foster loyalty. You will identify opportunities during conversations and guide customers to suitable branch services.

The role emphasizes lobby engagement, use of technology to manage transactions, and maintaining accurate daily operations. Prior experience is not required and a strong customer focus is essential.