Customer-Focused Teller: Elevate Banking Experience

PNC Financial Services Group, Inc.; Rainbow City (AL); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental and vision

401(k) with match

Paid time off

Disability protection

Job summary

PNC Financial Services Group, Inc. in Rainbow City, AL is seeking a Teller to deliver a customer-focused experience, process transactions, and educate customers on alternatives while strengthening loyalty.

You will spot banking opportunities during conversations, refer to branch staff, and use technology to help customers manage their finances in an in-office environment that emphasizes inclusion and teamwork.

Qualifications

• Roles at this level typically do not require a university/college degree or significant prior experience.
• No specific certifications or licenses are required for this position.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates on available alternatives.
• Identifies banking opportunities during conversations and refers to branch staff.
• Connects customers with PNC products and leverages technology to manage transactions.
• Maintains accurate branch operations and complies with policies and procedures.

Skills

Customer Service

Banking

Client Loyalty

Customer Experience (CX)

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Rainbow City, AL is seeking a Teller to deliver a customer-focused experience, process transactions, and educate customers on alternatives while strengthening loyalty.

You will spot banking opportunities during conversations, refer to branch staff, and use technology to help customers manage their finances in an in-office environment that emphasizes inclusion and teamwork.