Customer Experience Teller: Digital Demos & Seamless Transactions

M&T Bank; Baltimore (MD); On-site; USD 26,174 - 39,729; Full time

Job summary

M&T Bank is seeking a Customer Service Representative in Baltimore, Maryland to provide exceptional service to branch customers. Candidates must have a high school diploma and at least 6 months of customer service, including data entry and cash handling experience.

The role involves educating customers, managing transactions, and adhering to compliance standards. A pay range of $19.00 - $28.84 per hour is offered based on experience.

Qualifications

• Minimum of 6 months customer service experience, including data entry and/or cash handling.
• Proven verbal and interpersonal communication skills.
• Ability to demonstrate exceptional customer service.

Responsibilities

• Provide exceptional service to branch customers.
• Educate customers about self-service opportunities.
• Ensure accurate transaction processing and balance.

Skills

Customer service

Data entry

Cash handling

Communication skills

Interpersonal skills

Time management

Internet user-level technology

Education

High school diploma or equivalent (GED)

Job description

M&T Bank is seeking a Customer Service Representative in Baltimore, Maryland to provide exceptional service to branch customers. Candidates must have a high school diploma and at least 6 months of customer service, including data entry and cash handling experience.

The role involves educating customers, managing transactions, and adhering to compliance standards. A pay range of $19.00 - $28.84 per hour is offered based on experience.