Customer Experience Teller – Build Trust & Solve Needs

Fifth Third; Tiffin (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Tiffin, Ohio is seeking a courteous CSR/Teller to deliver exceptional customer service, handle cash daily, and smoothly refer customers to bankers and business partners for tailored solutions.

You will work within bank policies, protect customer privacy, and contribute to a trusted, inclusive culture that values integrity, teamwork, and accurate operation of daily financial center procedures.

Qualifications

• High school diploma or GED required.
• Experience handling cash and serving the public.
• Ability to interact confidently with the public and adhere to dress code.
• Strong judgment, problem solving, and customer service mindset.
• Understand Retail policies and procedures; follow risk and compliance guidelines.

Responsibilities

• Provide excellent customer service and refer customers to appropriate business partners.
• Maintain daily office responsibilities and balance records as per policy.
• Respond promptly to customer questions and issues with solutions.
• Protect customer privacy and confidentiality.
• Follow company ethics and code of conduct.

Skills

Cash handling

Customer service

Public interaction

Policy compliance

Communication skills

Education

High school diploma or GED

Job description

Fifth Third Bank in Tiffin, Ohio is seeking a courteous CSR/Teller to deliver exceptional customer service, handle cash daily, and smoothly refer customers to bankers and business partners for tailored solutions.

You will work within bank policies, protect customer privacy, and contribute to a trusted, inclusive culture that values integrity, teamwork, and accurate operation of daily financial center procedures.