Customer Experience Teller | Banking & Solutions

PNC Financial Services Group; Baltimore (MD); In loco; USD 33.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401(k) plan

Paid time off

Descrizione del lavoro

PNC Financial Services Group is seeking a Teller for the Charlestown Branch in Baltimore, MD. This in-office role emphasizes delivering a superior customer experience, educating customers on options, and leveraging technology to meet financial needs.

The position emphasizes accurate operations, risk awareness, and the ability to engage customers in branch activities while promoting PNC products and services.

Competenze

• No Degree
• No Certification(s) required
• No specific degree required; on-the-job training provided

Mansioni

• Delivers a customer experience aimed at improving financial wellbeing and loyalty.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Performs lobby engagement to connect customers with PNC products and technology tools.
• Adheres to policies and ensures teller and branch operations are accurate and efficient.

Conoscenze

Customer Service

Customer Experience

Proactive Sales

Identifying Opportunities

Banking Knowledge

Accountability

Digital Tools

Formazione

No Degree

Descrizione del lavoro

PNC Financial Services Group is seeking a Teller for the Charlestown Branch in Baltimore, MD. This in-office role emphasizes delivering a superior customer experience, educating customers on options, and leveraging technology to meet financial needs.

The position emphasizes accurate operations, risk awareness, and the ability to engage customers in branch activities while promoting PNC products and services.