In-Branch Banking Teller & Customer Experience

PNC; Thurmont (MD); Presencial; USD 33.000 - 55.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical/dental/vision coverage

401(k) with company match

Paid time off and holidays

Life insurance

Resumo da vaga

PNC in Thurmont, MD, is seeking a Teller to deliver a exceptional customer experience and support financial wellbeing. The role involves handling customer interactions, educating on alternatives, and referring opportunities to branch staff while leveraging technology for transactions.

Candidates should be attentive, service-oriented, and capable of handling multiple tasks in a fast-paced retail banking environment.

Qualificações

• No degree required; education or military experience acceptable.
• Prior banking or teller experience not required.
• Strong customer service and basic financial knowledge preferred.

Responsabilidades

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates on options available.
• Identifies banking opportunities and makes appropriate referrals to branch staff.
• Engages customers in the lobby and demonstrates PNC products and services.
• Ensures teller operations and maintenance transactions are completed efficiently.

Conhecimentos

Customer Focused

Banking

Client Loyalty

Customer Experience

Customer Service

Digital Awareness

Proactive Sales

Attention to Detail

Descrição da vaga

PNC in Thurmont, MD, is seeking a Teller to deliver a exceptional customer experience and support financial wellbeing. The role involves handling customer interactions, educating on alternatives, and referring opportunities to branch staff while leveraging technology for transactions.

Candidates should be attentive, service-oriented, and capable of handling multiple tasks in a fast-paced retail banking environment.