Customer Experience Teller: Banking Services & Referrals

Fifth Third Bank, N.A.; Warren (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Warren, MI is seeking a CSR/Teller to deliver friendly, accurate service at the point of sale and to support everyday banking needs.

You will manage cash transactions, verify balances, and refer customers to bankers for more complex financial solutions while upholding our privacy obligations and ethical standards. This full-time role emphasizes accuracy and customer care.

Qualifications

• High school diploma or GED is required.
• Ability to operate in a cash handling environment.
• Strong interpersonal skills to interact with the public.

Responsibilities

• Deepen relationships and guide customers to meet financial needs.
• Provide follow up to customer questions and find solutions to address issues.
• Be responsive and timely with correspondence to keep lines of communication open and clear.
• Maintain confidentiality of customer information.
• Refer customers to Bankers and partners for consultative conversations.

Skills

Cash handling

Customer service

Public interaction

Problem solving

Decision making

Integrity

Education

High school diploma/GED

Job description

Fifth Third Bank in Warren, MI is seeking a CSR/Teller to deliver friendly, accurate service at the point of sale and to support everyday banking needs.

You will manage cash transactions, verify balances, and refer customers to bankers for more complex financial solutions while upholding our privacy obligations and ethical standards. This full-time role emphasizes accuracy and customer care.